Spiky.ai

The Meetings page is your central hub for accessing and analyzing all meetings on Spiky.

Meetings Page Explained

Explore different ways to upload your meetings.

Analyzing Your First Meeting in Spiky: A Quick Guide

When you join a meeting analyzed by Spiky, you’re listed as a participant.

Participants of the Meetings

The Status column helps you track the progress of your meeting analysis in real time.

Meeting Analysis Status

You can easily share the results of your meeting analysis.

Analysis Sharing

Shared analysis reports offer a tailored view depending on whether the viewer is a Spiky member. To protect sensitive data, non-members see a limited version of the report, while members…

Content of  Shared Simple Analysis Reports

Spiky Agent helps you automate meeting follow-ups by generating customized outputs from your analysis. You can create and reuse templates with tailored prompts to quickly generate summaries, action items, and…

Spiky Agent

You can easily edit meeting details such as name, owners, date, time, and tags. Just click the three dots next to a meeting on the Meetings page, select “Edit,” make…

Editing Meeting Information After Analysis

Deleting a meeting is permanent and will impact your overall metrics. To delete, go to the Meetings page, click the three dots next to the meeting, select "Delete," and confirm…

Deleting a Meeting

The Upcoming Meetings section shows your scheduled meetings pulled from your connected calendar. From there, you can easily choose which ones to record and analyze using Scribe by toggling the…

Upcoming Meetings

Saving meetings to your Library helps you organize, group, and share related recordings. Just click the three dots next to a meeting, choose “Save to Library,” and select or create…

Saving Meetings to the Library

Recording Best Practices

How can you filter or sort the insights in Spiky?

Filtering and Sorting the Outputs

Spiky’s meeting analysis provides individual communication metrics for each participant.

Attention, Emotion, Interaction Scores Explained

Ask Scribe instantly find key details from your meetings by simply asking questions.

Ask Scribe

All your meetings held with their analysis insights

Meetings

You can invite Scribe to meetings via calendar sync for auto-join or manually through a one-time link

Scribe Explained

Changing the Name of Scribe

Changing the Calendar Settings for Meeting Attendance

Scribe & Zoom Requirements

Changing the Image of Scribe

Organization Scribe Settings

Scribe

Uploading a Pre-Recorded Video for Analysis

Manual Upload

Analysis Explained

Common Reasons for Analysis Failure

Analysis

Meeting Summary Explained

Next meeting

Action Items Explained

Editing the Meeting Summary

Exporting Meeting Summaries to Your CRM Account

Sharing Meeting Summaries with Others

Add comments

Overview

Feedback Explained

Generating Feedback for Your Meetings

Changing the Meeting Type for Feedback

Understanding the Color Codes

Feedback

Trackers Explained

Add, Edit, and Delete Trackers

Trackers

Transcript Explained

Accuracy of Transcripts

Searching for Keywords in Transcripts

Downloading Your Meeting Transcript

Filtering the transcript

Searching for Keywords Across All Meeting Transcripts

Transcript

Moments Explained

Moments

Coaching Explained

Personal Stats for Coaching

Coaching

Deep Dive Explained

Deep Dive

How to Use Real-Time Coach

Real-Time Coach

Real Time Analysis

Community

Spiky Blog

Login to Spiky

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you