Meeting Overview
This part of the meeting details page will give you a general overview of your meeting using the meeting summary and action items. These sections aim to help you remember the meeting and decrease your time spent taking notes.
Meeting Summary
The overview summary lets team members quickly grasp key points, while the expanded summary provides detailed insights. This ensures everything important is noticed and facilitates better-informed decision-making and follow-up actions.
Make edits to the meeting summary in the necessary sections requiring changes, and click the save button.
Copy the meeting summary and easily share it in a Slack channel or any platform.
After integrating your CRM, you can send this information to the corresponding company (account) and/or deal (opportunity)
To send data:
Click ‘Send to CRM’
Select the desired company (account) and/or deal (opportunity) if it is not automatically assigned to
Personal Stats for Coaching
Personal Stats section provides you with personal coaching, including some insights from the meeting:
Question ratio: The ratio of questions the user asks during the meeting.
Talking speed: Average speech tempo during the meeting.
Average patience: The average duration that a person waits to begin speaking.
Talk ratio: The percentage of time the user speaks during the meeting.
Language positivity: The average positivity of the language used during the meeting.
Voice emotion: The emotion conveyed by the speaker's voice.
This section also includes the following information about the participants:
Talking intervals during the meeting
Statistics of the insights
Suggested best practices for coaching
Using the bottom bar, you can also see when the screen is shared throughout the meeting.
Action Items
Spiky groups action items by person or category, making it easy to identify responsibilities and ensure accountability. This method ensures that everyone is aware of their tasks, leading to more efficient follow-ups and successful outcomes.
Click on the user to see the action items assigned to them.
To delete or edit the action items, use the buttons on the right side of the sections.
You can copy the action items by clicking the copy button on the right side of the tabs.
Transcript
What is the Transcript?
The transcript feature offers a complete, written record of your meeting, capturing every spoken word and interaction. It provides an accurate and searchable transcript that ensures no detail is overlooked.
How to use the Transcript?
Go to the ‘Meetings’ page.
Click on the Show Analysis button.
Click on the Transcript tab on the left.
Filter tab allows you to filter the transcript based on the type of sentence (such as next steps or questions) and the participants involved. To utilize the filtering feature, navigate to the Transcript section, locate the Filter button, and select the filters that match your requirements.
You can view the complete meeting transcript, which includes a list of next steps and any questions asked.
Additionally, a search bar allows you to find specific keywords within the transcript.
For your convenience, you can download the transcript by clicking the download button on the right side of the screen. You can choose between PDF or DOCX formats. Please note that these sharing settings are controlled by admins and may not be available depending on your organization's settings.
Spiky offers transcripts in over 30 languages. You can translate your documents into English by clicking on the globe icon.
You can also enable/disable the transcript tracking scroll by clicking on the slider beside the keyword search bar.
Feedback
What is Feedback?
The feedback section displays answers to pre-defined questions in your meeting templates. These meeting templates are custom-made and consist of specific topics and questions. Once a meeting template is assigned through the “Meeting Type” dropdown, Spiky automatically detects where these topics and questions are discussed.
How do you generate Feedback?
Through the meeting analysis table
Go to the ‘Meetings’ page.
Click the ‘+Meeting Type’ button in the Meeting Type column to generate feedback for your desired meeting.
Choose a meeting type and click ‘Generate’.
Spiky will take approximately 2-3 minutes to generate the feedback.
Inside the meeting analysis
Go to the ‘Meetings’ page.
Click on the Show Analysis button.
Click on the Feedback from the tabs on the left.
Choose the meeting type and click on the generate option.
Spiky will take approximately 2-3 minutes to generate the feedback. To see the feedback, please refresh the page.
After Spiky generates the feedback, it will be displayed on the right side of the screen as discussion points organized into tabs.
The feedback section uses color coding to indicate whether the key questions were discussed during the meeting for each topic.
Red -> You didn't discuss about that topic
Green -> You discuss about that topic
Click on the topic tab to view the detailed information.
We display the intervals during which you discussed the action items for that context.
If a topic was not covered, we automatically generate potential ways you could address it in future meetings, provided under the coaching section.
Click the coaching button in the improvement points section to view a detailed breakdown of completed tasks and growth opportunities. Discover more about this feature in the Coaching section.
Additionally, you can easily copy the feedback content for further use and snippets of each section. Learn more about snippets in the Snippet Creation and Collections Section.
Feedback Timeline
Spiky shows where the specific topics are discussed during the call. You can review the discussion points by clicking on the intervals.
Coaching
What is Coaching?
The coaching section guides you through successfully navigating specific meetings based on your existing meeting templates. It standardizes your approach, ensuring the team is prepared with the correct agenda and skills.
How to use Coaching?
To enable meeting-level personalized coaching, go to the Feedback tab and choose the appropriate meeting type.
Once you choose the meeting type, you can see the meeting's completed steps and growth potential.
Snippets
What is Snippet Creation?
A snippet is a clip created from a meeting recording by selecting desired interval. It enables you to generate links that can be shared with others or added to a library under created collections.
How to use Snippet Creation?
Press the three dots in the bottom right corner of the video recording screen.
Click on ‘Clip Video’.
Select the interval you want to use for the snippet.
Press the ‘Clip Snippet’ button.
Paste the generated link wherever you wish to share it.
Trackers
What is Tracker?
A Tracker is a feature that helps you track specific keywords (one word or a few words) mentioned during your meetings.
How to use Trackers?
By default, each account has certain trackers, each composed of specific words. You can add new trackers, edit the existing ones, or delete them.
To add a new tracker:
Go to Settings>Trackers page.
Name your tracker.
Enter the keywords you want to be detected in the transcript.
Click the ‘Save Changes’ button.
You can track where your keywords appear in the transcript by checking the Trackers tab within your analysis.