Spiky is an advanced meeting intelligence platform designed to help sales and customer success teams scale winning behaviors, enhance productivity, and increase revenue. By analyzing every interaction during meetings, Spiky provides actionable insights that help teams close deals faster and improve customer relationships.
Key Features & Capabilities
Spiky focuses on transforming raw meeting data into strategic growth through several core pillars:
Real-Time Feedback & Guidance:
Objection Handling: Provides instant recommendations and responses when prospects raise concerns.
Live Metrics: Monitors talking speed, tone of voice, and call momentum in real-time to keep the conversation on track.
Playbook Execution: Ensures team members follow methodologies (like BANT, MEDDPICC) during live calls.
Deeper Meeting Insights:
Emotional Intelligence (EQ): Analyzes the sentiment and engagement levels of participants.
Behavioral Identification: Identifies "winning behaviors" from top performers so they can be replicated across the entire team.
Pipeline & Deal Visibility:
Deal Prioritization: Allows managers to "zoom in" on specific deals and assist where needed based on objective data.
CRM Integration: Automatically syncs insights with your CRM to maintain a "single source of truth" for every lead.
Automation & Efficiency:
Administrative Relief: Automates routine tasks like note-taking and CRM updates, saving teams thousands of hours annually.
100% Visibility: Offers total insight into representative performance without needing to manually listen to every call.
Who is it for?
Who is Spiky for?
Spiky serves 2500+ organizations worldwide and a wide variety of teams, focusing on enhancing communication during meetings by providing insights, summaries, and actionable items for streamlined efficiency. Here is a list of some types of teams who have been using Spiky so far:
Sales Teams
Customer Success Teams
Customer Support Teams
Product Teams
Managers and Leaders
Business Professionals
Investors and more!
Integrations & Security
Spiky is built to fit seamlessly into your existing workflow:
Meeting Platforms: Zoom, Google Meet, Microsoft Teams, and Webex.
CRMs: Salesforce, Hubspot, Pipedrive, and Zoho.
Scheduling & Ops: Google Calendar, Outlook, Zapier, and Five9.
Security: Spiky is SOC 2 Type II certified, GDPR/KVKK compliant, and powered by ISO 27001 infrastructure, ensuring your meeting data remains safe and private.