You can add new trackers, edit the existing ones, and delete them. They belong to your company and will be private in your company data.
By default, each account has certain trackers, each composed of specific words. You can add new trackers, edit the existing ones, or delete them.
Add a Tracker
Go to Settings>Trackers page.
Name your tracker.
Enter the keywords you want to be detected in the transcript.
Click the ‘Save Changes’ button.
You can track where your keywords appear in the transcript by checking the Trackers tab within your analysis.
Please note that the keywords that you add or delete will only affect your future meetings.
Edit a Tracker
Go to Settings>Trackers page.
On the right side of the page, you can see the existing ones and options to edit or delete them. To access those options, click the three dots next to the tracker group.
When you click the Edit button, a pop-up will appear with the existing keywords in your group.
Edit the group and click on the Save button to save your edits.
Delete trackers
Go to Settings>Trackers page.
On the right side of the page, you can see the existing ones and options to edit or delete them. To access those options, click the three dots next to the tracker group.
Click on the Delete button.
When you click on the Delete button, you need to confirm your action because it cannot be undone. You then need to create those keywords and groups again to track them.