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Adding New Keywords to Track

Adding New Keywords to Track

Learn how to add or update keyword trackers in Spiky to capture important meeting topics like trends, pain points, and customer objections.

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A keyword tracker helps you to track and analyze specific keywords or phrases mentioned during your meetings or interactions. This feature assists in identifying key themes, trends, and pain points that emerge during these discussions. It is particularly valuable for gathering insights, improving sales strategies, and making data-driven decisions.

It is possible to add new keywords to existing trackers or create new trackers with the desired keywords from scratch.

Navigate to Settings > Trackers.

The existing trackers will be listed on the right side of the page. You can review and edit the list of existing trackers; including the default ones and the ones you created.

You can also add new keywords to track. Please note that the keywords that you add or delete will only affect your future meetings (The meetings after the edit).

  1. Create a tracker group name to organize your desired keywords.

Write keywords that you need to track. You can add multiple keywords at the same time.

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