User Roles
There are three main user roles on Spiky:
Super Admin
Admin
User
Super Admin
Has all the same permissions as the Admin role described below.
The key difference is that the Super Admin is the founder account of the organization.
Each organization must have exactly one Super Admin.
The Super Admin account cannot be deleted directly.
To delete this account, the Super Admin role must first be transferred to another user.
Otherwise, the account cannot be removed.
Admin
Admins can;
Adjust the company profile settings
Manage the teams in the organization
Manage company Scribe and meeting-sharing settings
Track the people in the company profile
View meeting analyses of all users in the organization (including other admins and users), except for meetings marked as private based on privacy settings
As an admin on Spiky, admins will have full access on the meetings and settings pages.
On the meetings page, admins can see everyone's meetings and their analysis, even if they are not a participant in that meeting.
On the settings page, admins can change the company's settings and see/edit the account types of the people in the company profile.
If you are an admin, you can edit your own and others' user roles and status. Please see this article for more detailed information.
Users
Users are made for personal usage. Users cannot access other people's data (meetings, analysis) besides themselves.
Users will have a limited access on meetings and settings pages.
On the meetings page, users will see only the meetings and their analysis where they are one of the participants.
On the settings page, users can modify their personal account settings and view their team's user types. However, they cannot change the account type of any team member, including themselves.
User Status
There are two main user statuses on Spiky:
Active
Observer
Active
The active user status in Spiky includes the ability to analyze meetings. Active users can analyze meetings. All other access permissions for users with active status are determined based on their user roles.
For example, an active user cannot view other users' meetings but have access to analyze their own meetings.
Observer
The observer user status in Spiky is only for viewing meeting analyses. Observers cannot analyze meetings. All other access permissions for users with observer status are determined based on their user roles.
For example, an observer admin can view all users' meetings but does not have access to analyze meetings themselves.