Spiky is designed to cater to various users and organizations across different industries. Here is a list of some types of teams who have been using Spiky so far:
Sales Teams
Leverage customer and representative insights and feedback from sales calls to prioritize the needs and reactions of potential customers to increase sales performance. Gather pipeline insights with integrations and save the sales reps time with CRM auto-filling.
Customer Success Teams
Review short notes, moments, and insights from prior meetings and pipeline in the current customer. Explore their previous needs and understand their requirements and expectations before your call.
Customer Support Teams
Review insights and questions from previous meetings to better understand customer needs. Give them more effective and personalized support by analyzing and tracking their reactions and trends throughout the meetings.
Product Teams
Access meeting summaries and questions in the lead and customer meetings to explore the desired product features for the roadmap. Review the moments and action items and correlate the features with personalized deep-dive emotional analysis.
Managers and Leaders
Convey leaders' daily analytics to sustain their teams to be more productive and satisfied. Make leaders and managers better coaches with actionable insights and remove the burden of mundane form-filling and meeting reviews.
Business Professionals
Professionals from various fields can gain insights from specific meeting types, such as board, investor, onboarding, interview, mentorship meetings, etc. Gain meeting-type-aware feedback and deep insights for respective roles.
Organizations with Complex Deals
Access to leading indicators of an executive's overall company experience, wellness, and productivity. Gain the power of a daily engagement pulse into the company and transform meeting data into an emotional corporate memory.
Investors
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Is Spiky for you?
If you have questions you'd like answered, book a call with one of our customer representatives to learn more detailed information about Spiky and evaluate if Spiky is right for your business.