Spiky is designed to cater to various users and organizations across different industries. Here is a list of some types of teams that have been using Spiky so far:
Sales Teams
Boost conversions and pipeline velocity with AI-driven insights that track and analyze every call. See real-time metrics, identify buyer intent, and optimize performance for faster, smarter closes. Stay sharp, handle objections, confidently navigate calls with real-time coaching, and save the sales reps' time with CRM auto-filling.
Customer Success Teams
Strengthen client relationships and reduce churn with real-time feedback on engagement and sentiment. Proactively address issues and seize growth opportunities.
Customer Support Teams
Review insights and questions from previous meetings to better understand customer needs. Give them more effective and personalized support by analyzing and tracking their reactions and trends throughout the meetings.
Product Teams
Access meeting summaries and questions in the lead and customer meetings to explore the desired product features for the roadmap. Review the moments and action items and correlate the features with personalized deep-dive emotional analysis.
Managers and Leaders
Empower your leadership by standardizing best practices across your organization—drive revenue, optimize meeting organization and agenda scheduling, and simplify workflows for a streamlined, productive workday.
Business Professionals
Professionals from various fields can gain insights from different meeting types -board, investor, onboarding, interview, mentorship, and more-. Gain meeting-type-aware feedback and deep insights for respective roles. Generate summaries and track action items to stay focused and organized without the busywork.
Organizations with Complex Deals
Access to leading indicators of an executive's overall company experience, wellness, and productivity. Gain the power of a daily engagement pulse in the company and transform meeting data into a corporate memory.
Is Spiky for you?
Book a call with one of our customer representatives to learn more detailed information about Spiky and evaluate if Spiky is right for your business.