User Roles
There are two main user roles on the Spiky platform:
Admin
User
Admin
Admins can;
Adjust the company profile settings
Manage the teams in the organization
Manage company Scribe and meeting-sharing settings
Track the people in your company profile
As an admin in the Spiky platform, you will have a different meetings page and settings page.
On the meetings page, you can see everyone's meetings and their analysis, even if you are not a participant in that meeting.
On the settings page, you can change the company's settings and see/edit the account types of the people in your company.
If you are an admin, you can edit your own and others' user roles and status. Please see this article for more detailed information.
Users
Users are made for personal usage. You cannot access other people's data (meetings, analysis) besides yourself.
Users will have a different meetings and settings page than an admin account.
On the meetings page, you will see only the meetings and their analysis where you are one of the participants.
On the settings page, you can modify your personal account settings and view your and your team's user types. However, you cannot change your account type.
User Status
There are two main user statuses on the Spiky platform:
Active
Observer
Active
The active user status on the platform includes the ability to analyze meetings. Active users can analyze meetings. All other access permissions for users with active status are determined based on their user roles.
For example, an active user cannot view other users' meetings but have access to analyze their own meetings.
Observer
The observer user status on the platform is only for viewing meeting analyses. Observers cannot analyze meetings. All other access permissions for users with observer status are determined based on their user roles.
For example, an observer admin can view all users' meetings but does not have access to analyze meetings themselves.