Spiky Whisper is Spiky's real-time coaching assistant that runs on your desktop during live calls. Once a recording starts, Whisper listens alongside you and surfaces checklists, topic tracking, and AI-generated coaching cards while the conversation is still happening — not after the fact.
System requirements
macOS 12 Monterey or later, or
Windows 10 or later
Logging In
Open the Spiky Desktop App and sign in with your work email and password, or use Sign in with Google, Sign in with Microsoft, or Sign in with Apple.
The Home Tab
After logging in, you'll land on the Home tab — your starting point for every recording and meeting. From here you can see your synced upcoming meetings and start a new recording at any time.
Starting a Recording
There are two ways to start a Whisper session, depending on where the audio is coming from.
Desktop Audio
Use Desktop Audio for phone calls, dialers, or in-person conversations — anytime you don't have a Zoom / Meet / Teams link.
Go to Home → Desktop Audio.
Optionally name the session and pick a language.
Click Start Recording.
Whisper captures:
Your microphone (what you say)
Computer audio (what plays through the machine, e.g. a softphone)
Speakers in Desktop Audio: Spiky usually shows Host (you) and Guest (the other side). It cannot reliably name real meeting participants the way it can in a detected Video Call. For Opener / company research, add an email or domain manually in the header pills — see Automatic Participant & Company Research in Whisper.
Video Call
Use Video Call for Zoom, Google Meet, Microsoft Teams, or Slack Huddle.
If your calendar is connected, Spiky can detect when you join and show a Record popup. That starts a local Whisper recording on your desktop (it does not send a Spiky bot into the call unless your calendar bot settings say otherwise).
For ad-hoc meetings: Home → Video Call → paste the URL → Start.
Whisper Only Mode
In Settings → Calendar & Bot Settings, turn on Whisper Only Mode so the Spiky bot never joins calendar meetings. Calendar still syncs for upcoming meetings and research; you record locally with Whisper.
Try Demo
Not in a live meeting yet? Use Try Demo on Home for a simulated Whisper session.
Setting Up Your Session
Once recording starts, open Quick Tips for optional Checklist, Template, and notes from previous conversations.
Whisper Dock
While Whisper is recording, a black Whisper dock sits at the top center of your screen (timer, live indicator, stop). It expands downward for Guidance, Battlecard talk tracks, Ask Scribe answers, and template reminders — so coaching stays visible when the main window is behind your meeting app.
Use Open in Whisper on a card to bring the full app forward. Turn the dock on or off in Settings → Show Whisper dock (on by default).
Ending a Meeting
Click Stop Recording in Whisper or confirm stop on the dock. Upload and analysis continue on the Spiky web platform.
Typical call flow
Start recording (Desktop Audio or Video Call) → Whisper opens + Whisper dock appears
Optional Checklist → opening steps
Select Template → Topic Progress + Live insights (and dock Guidance / Battlecards)
Watch Knowledge cards (blue) and agenda nudges in Live — key ones also surface on the dock
Closing Checklist / Ask Scribe as needed
Stop recording
Glossary
Term | Definition |
Whisper | Real-time AI coaching during live calls |
Whisper dock | Top-center island with timer + in-call coaching cards |
Desktop Audio | Mic + computer audio recording without a meeting link |
Host / Guest | Default speaker labels in Desktop Audio |
Live | In-call insight feed (Knowledge, agenda, Openers, Ask Scribe) |
Checklist | Manual opening/closing steps you check off |
Template | Agenda the AI tracks automatically |
Ask Scribe | Ask questions during the live call |
For first-run setup, see Getting Started with Whisper Onboarding.