In modern remote and hybrid work environments, organizations face a "black box" problem: thousands of hours of meetings happen, but the most valuable insights are often lost, forgotten, or misinterpreted. Spiky was built to solve these specific pain points.
1. The "Information Gap" (Loss of Context)
The Problem: Traditional notes only capture what was said, missing the how. Human memory is fallible, and key details from a discovery call or an interview often disappear the moment the "Leave Meeting" button is pressed.
The Spiky Solution: By using Emotional Intelligence (EQ) analytics, Spiky captures the sentiment, engagement, and tone of every participant. It turns subjective "vibes" into objective data, ensuring the full context of the conversation is preserved.
2. Excessive Administrative Burden
The Problem: Sales reps, HR recruiters, and Product Managers spend hours every week manually updating CRMs (like Salesforce/HubSpot) or ATS (like Greenhouse) and writing follow-up emails.
The Spiky Solution: Spiky automates documentation. It generates concise summaries, identifies action items, and syncs them directly to your tech stack, saving teams up to 13,000 hours annually across the organization.
3. Lack of Visibility for Leaders
The Problem: Managers can’t attend every meeting. Without visibility, it’s impossible to know why a deal stalled, why a top candidate declined an offer, or if the product team is hearing the same feedback from every user.
The Spiky Solution: Spiky provides 100% visibility. Leaders can "zoom in" on specific moments in any meeting, track trends over time, and identify performance gaps without needing to watch hours of video.
4. Inconsistent Team Performance
The Problem: In many companies, a few "superstars" drive most of the results while others struggle. There is no easy way to "clone" the behaviors that make those top performers successful.
The Spiky Solution: Spiky identifies Winning Behaviors. By analyzing the patterns of your most successful team members, you can create a "Gold Standard" library and use real-time playbooks to upskill the rest of the team instantly.
5. Disconnected Departments (The Silo Effect)
The Problem: Information gathered in a sales call rarely makes it to the Product team in a structured way. Feedback from HR interviews rarely helps managers improve their leadership style.
The Spiky Solution: Spiky acts as a cross-functional bridge. Product teams can search for specific keywords (e.g., "feature request") across all company meetings, and HR can monitor the "health" and "engagement" of internal communications to prevent burnout.
6. Real-Time Execution Errors
The Problem: Even with training, people forget to ask the right questions or handle objections correctly during the "heat of the moment" in a live call.
The Spiky Solution: Real-time Guidance. Spiky provides live prompts and "nudges" on the screen, ensuring that every team member follows the company's best practices while the meeting is still happening