✅ Zoom Recordings: When Recording Is Successful
The host joins the meeting and grants recording permission via the pop-up.
When the host enters the meeting, a pop-up appears asking for permission to start recording. The host must approve this for the recording to begin.
If the host cannot join the meeting:
If an alternative host is assigned, the same permission pop-up will appear for the alternative host. If they approve it, the recording will start successfully.
If neither the host nor an alternative host joins the meeting:
If the Zoom connection is established via the Settings > Integrations page, the recording will start successfully.
❌ Zoom Recordings: When Recording Fails
If the host does not join and no alternative host is assigned:
The bot joins the meeting but cannot receive recording permission.
As a result, the following error occurs at the end of the meeting:
“Scribe left the meeting because it couldn't start recording and timed out.”
If an alternative host is assigned but does not grant permission:
The bot joins the meeting, but since permission is not granted, the recording fails.
The following error is shown:
“Scribe couldn't record because the meeting host denied the recording request.”
🔄 Connecting Zoom from the Integration Page
Connecting Zoom from the Integration page allows the bot to auto-approve the recording request without showing the permission pop-up. Therefore, it eliminates the need for the host or alternative host to join the meeting.