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Changing your password
Updated over a week ago

Don't worry; it happens to the best of us. Even if you forgot your password or want to change it, you can do it easily.

Change my password

You can change your password inside of the platform. Navigate to Settings > Account in the Spiky platform. This is the page where you can edit your personal account information.

  1. Write your current password.

  2. Write and confirm your new password.

  3. Click Change Password to save the edits.

I forgot my password

If you forgot your password, reset it through the Forgot Password page.

If you are logged into the platform and still need to reset your password (and don't know your current one), log out and go to the Forgot Password page.

Once you navigate to the Forgot Password page:

  1. Write the email address that is associated with your account and click Send Code. The system will automatically send a code to your email address.

  2. Write the verification code to the box with your desired new password and confirm it.

  3. Click Reset Password to save changes.

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